Monday was a holiday and I had Tuesday off, so this has been a short week for me.
But short weeks don't mean I don't get the short end of the stick, as far as stupid claimants go. No, like ants at a picnic, they abound, crawling out of the woodwork by the thousands to spread their stupid all over the place. And, children, there isn't a can of Raid big enough or powerful enough to stop these fucking titwanks from phoning or faxing their demands for compensation for things that really don't concern the local government.
For example, some enraged dumb shit (sp. Muta stercore) called today, complaining that he had called another department of the City that is usually accessed by people who want to complain about the douchebag preacher on the street corner (ooh, don't get me started), or their neighbour parked his trailer on their lawn or there's a rotten tree on City property. You know, stupid crap that the cops can't or won't deal with.
M. stercore was seeking directions to the recycling centre (we have several), and called the complaint line for said directions, which--not surprisingly--turned out to be incorrect. Go figure. Oh, he could have used Google, but did he? No. He might have consulted a City map. But he did not. Essentially, he called Dear Abby to ask her where the hardware store is.
But does this stop M. stercore from having a pissy hissy fit? Of course not. Instead, he calls our IVR system to leave his claim, and tells us that he expects to be compensated for his wasted trip, carefully itemizing two people at $30 per hour ("That's sixty bucks"--no shit, Sherlock), and a 45 minute trip ("That's fifty bucks"--wait! What?) and ten bucks worth of gas (in 45 minutes? What the fuck were you driving? a 747???).
And it's not like we're going to entertain this kind of claim anyway, so M. stercore can piss up a rope. We don't pay dumb shits because they get lost and don't consult a fucking map.
In a similar vein, kids, it's time for
The Claim Of the Week
Crazy Twat (sp. Insanus vaginitis) submits a claim this week, explaining that she wants the City to pay her $29.81 because she missed the bus, was late for work, missed a meeting with a client and had to take a cab to work. Because apparently, she just couldn't wait the fifteen minutes for the next bus.
Well, thanks for trying, I. vaginitus, but we're gonna give this one a pass, if it's all the same to you. Next time, leave the house a little earlier and take some personal responsibility for your choices.
Oh, and fuck off while you're at it.
But short weeks don't mean I don't get the short end of the stick, as far as stupid claimants go. No, like ants at a picnic, they abound, crawling out of the woodwork by the thousands to spread their stupid all over the place. And, children, there isn't a can of Raid big enough or powerful enough to stop these fucking titwanks from phoning or faxing their demands for compensation for things that really don't concern the local government.
For example, some enraged dumb shit (sp. Muta stercore) called today, complaining that he had called another department of the City that is usually accessed by people who want to complain about the douchebag preacher on the street corner (ooh, don't get me started), or their neighbour parked his trailer on their lawn or there's a rotten tree on City property. You know, stupid crap that the cops can't or won't deal with.
M. stercore was seeking directions to the recycling centre (we have several), and called the complaint line for said directions, which--not surprisingly--turned out to be incorrect. Go figure. Oh, he could have used Google, but did he? No. He might have consulted a City map. But he did not. Essentially, he called Dear Abby to ask her where the hardware store is.
But does this stop M. stercore from having a pissy hissy fit? Of course not. Instead, he calls our IVR system to leave his claim, and tells us that he expects to be compensated for his wasted trip, carefully itemizing two people at $30 per hour ("That's sixty bucks"--no shit, Sherlock), and a 45 minute trip ("That's fifty bucks"--wait! What?) and ten bucks worth of gas (in 45 minutes? What the fuck were you driving? a 747???).
And it's not like we're going to entertain this kind of claim anyway, so M. stercore can piss up a rope. We don't pay dumb shits because they get lost and don't consult a fucking map.
In a similar vein, kids, it's time for
The Claim Of the Week
Crazy Twat (sp. Insanus vaginitis) submits a claim this week, explaining that she wants the City to pay her $29.81 because she missed the bus, was late for work, missed a meeting with a client and had to take a cab to work. Because apparently, she just couldn't wait the fifteen minutes for the next bus.
Well, thanks for trying, I. vaginitus, but we're gonna give this one a pass, if it's all the same to you. Next time, leave the house a little earlier and take some personal responsibility for your choices.
Oh, and fuck off while you're at it.
1 comment:
We get our fair share of EDPs calling out office as well. Mist of the time they are easily handled, meanwhile there are others that achieve frequent flier status, and handle then accordingly. We get people insisting on calling and launching headling into an unyielding Howitzer-like barrage of word vomit, usually 20+ minutes in length, and nevet giving the precious, necessary informstion like name and call back number. So for the frequent fliers whose # shows up on our caller ID, we just let the calls roll to voicemail--at least if they leave their info, we can DO something with that. It takes up entired too much time and emotional energy to just let these people drone on. Since we don't have an office manager, whenever we have a new nut calls, i have taken the lead to inform the other secretaries which callers are being put in a corner. It's really crazy, sobering, sad, and a shitty waste ofvtime.
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